FAQ
ProHire

How to Kick Back/Send Start back to the Employee

Last updated on
October 23, 2025

Please note: This option only applies to a start that is still in review (not e-approved)

1) Go to your “Starts” tab or your "To-Do/Approve" and look under “Starts for Me to Approve,” and select the desired employee

Screenshot 2025-10-22 at 11.01.34 AM.png

2) This will take you to the employee's start page. From here, you will select “Other Actions”. Then select “Kick Back Start to Employee.” Do not e-approve if they're missing information; kick it back instead!

Screenshot 2025-10-22 at 11.02.07 AM.png

You'll then provide the employee with a reason you're kicking their start back to them, and click "Yes, Return to Employee."

  • They may need clear directions on how to re-complete their start. Below is a template you can copy/paste into the field, for example, if they didn't add their I-9 information:

    1) Log in and click the red Finish Start Paperwork button on your dashboard. 2) Navigate to the Employment Document Verification module, enter your I-9 information and upload pictures of your I9 document(s) via the red button 3) Navigate to the Acknowledgments module, check the boxes, click Next, and Sign/Accept/Approve your signature to re-complete your start. If your start is not complete, your payment may be delayed.
Screenshot 2025-10-22 at 11.05.46 AM.png

3) The employee will be notified that they need to complete their start via email. Once they've re-completed their start, it will be back in your "Starts For Me To Approve" and you can e-approve their start. Only approve their start if it's in your "Starts For Me To Approve."

  • To see any new employee-uploaded documents, select “Documents” on the employee start page

Screenshot 2025-10-22 at 11.10.59 AM.png

Questions? Need more help?

Please email support at support@revolutiones.com or call 800-985-9238 M-F 7am-6pm (PST). If it's outside our business hours, we will get back to you as soon as we can.